Terms and Conditions (AGB)

English courtesy translation. In case of conflict, the German version (Impressum/AGB/Datenschutz) prevails.

As of: 10 September 2026 · Version 2026-09-10

These Terms and Conditions apply to orders in the friends4life Store (hardware and software subscription / add-ons).

1. Scope

1.1 These Terms apply to contracts for the supply of personalised hardware (e.g. NFC picture frames, NFC chips, SOS/WauCode, NFC business cards) and the provision of the friends4life platform (subscription, features, add-ons) between Friends4Life.club by KERN|flip (“Provider”) and the customer.

1.2 Deviating terms of the customer do not become part of the contract unless their applicability is expressly agreed.

2. Contracting party, conclusion of contract

Friends4Life.club by KERN|flip
Dahlemstr. 5
53359 Rheinbach
Germany
Email: hello@kernflip.com

2.2 The presentation in the online store is non-binding. By submitting the order, the customer makes a binding offer. The contract is concluded upon acceptance (payment request / payment confirmation / shipment / activation). A mere acknowledgement of receipt is not yet acceptance.

3. Subject matter

3.1 Hardware is delivered once; software use is provided as a time-limited subscription (12 / 24 / 36 months) or as an add-on booking for existing books. Depending on the modules booked, the platform may include, among other things, the guestbook, events (including RSVP, tickets, menu, seating plan, optional Social Wall), trips, activities and related messaging.

3.2 The customer is solely responsible for the imprint, privacy notice and all content of their book — including moderation decisions, embedded social-media content and display on a projector/Social Wall. The Provider provides the technical platform.

3.3 Hardware is manufactured in a personalised form (motif/colour/assignment). Delivery time is usually 3–5 business days after payment; shipping is currently within Germany only (DHL).

4. Prices and payment

4.1 Prices in euro. No VAT is shown (small-business scheme under § 19 UStG), unless otherwise configured in the store settings.

4.2 Payment via the payment service offered at checkout (currently SumUp). Shipping costs are shown where applicable (initial hardware setup may be free of shipping; subsequent orders as stated in the store).

5. Delivery

5.1 Delivery to the address stated in Germany. Partial deliveries are permitted where reasonable.

5.2 Risk passes upon handover to the shipping provider or to the customer.

6. Right of withdrawal

Consumers have a right of withdrawal. Details and the model form: see Withdrawal.

Special rules: For personalised goods (individual selection), the right of withdrawal may be excluded. For digital services / setup before expiry of the withdrawal period, the right of withdrawal may lapse for services already performed if the customer has expressly consented and confirmed that they lose their right of withdrawal in that respect (see checkboxes at checkout).

7. Warranty

Statutory warranty rights apply. No liability for damage caused by improper use, to the extent permitted by law.

8. Use of the platform

8.1 Access is person-/book-related. The customer uses the platform only lawfully and does not publish unlawful content.

8.2 The customer is solely responsible for the content of their book. The Provider may remove unlawful content or block access.

8.3 When using optional integrations (e.g. Meta/LinkedIn for the event Social Wall, Wahoo/Strava), the terms of those providers also apply. The customer must ensure that embedding and displaying content (including on a projector/screen) is lawful and that required notices appear in the book’s privacy policy.

9. Term, renewal, termination

9.1 The software (subscription) is concluded for the fixed term chosen at order of 12, 24 or 36 months. Hardware, physical cards and one-off quotas (e.g. SMS, AI, media or video packages) are one-off purchases and are not part of automatic renewal.

9.2 If you consent to auto-renewal during the order process, the subscription renews after the fixed term by a further 12 months each time, unless you terminate effectively no later than three months before the end of the then-current period. Renewal is at the fixed price locked in at contract conclusion or feature activation for the software modules then in use (excluding hardware).

9.3 For renewal you will receive a timely payment request with a payment link. The formal invoice is issued after payment. Without timely payment, access is deactivated after expiry; the data is initially retained and may be reactivated upon later payment. After six months of inactivity, data may be deleted for security reasons (prior notice by email).

9.4 You may give notice of termination in the store account (owner login). Timely termination confirms the contract ends at the end of the current period without further renewal.

9.5 After expiry without renewal, access ends. Please export your data in good time.

10. Privacy

The Privacy Policy applies.

11. Partner / referral programme

For the B2B partner programme, the separate Partner Participation Terms and the Partner Program Privacy section apply. Customer purchases may be attributed to a partner via referral link or discount code (technical referral cookie, see Privacy).

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Place of jurisdiction for merchants: registered seat of the Provider. If any provision is invalid, the remainder remains effective.

Contact: hello@kernflip.com